Legal Document

Your Privacy Is Our Priority

A fully transparent account of how your personal information is collected, stored, and protected on the djbet platform.

Last Updated: January 2026

This Privacy Policy ("Policy") is issued on behalf of the djbet platform ("we", "our"). This Policy explains what information we collect about you when you open an account, play games, or contact us on djbet, why we collect it, and how we use and protect it. By using our services, you agree to the terms of this Policy.

1 What Information We Collect

To operate the djbet platform, we may collect the following types of information:

A. Information You Provide Directly

When you create an account or contact us, you voluntarily provide the following information:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Residential address
  • National ID or passport details (where required)
  • Payment-related information (bKash, Nagad, Rocket, Upay or bank account details)

B. Automatically Collected Information

The following technical information may be recorded automatically while you use our platform:

  • IP address and device type
  • Browser version and operating system
  • Login time, session details, and gaming activity
  • Data collected through cookies and similar tracking technologies
  • Transaction history and account balance changes

2 Purpose of Data Collection

Your information is collected for specific and lawful purposes. djbet uses your information for the following reasons:

  • Account Management: To create, verify, and keep your account secure.
  • Age Verification: To ensure that only persons aged 21 or above can use the service.
  • Financial Transactions: To process deposits, withdrawals, and bonuses.
  • Customer Support: To resolve your complaints or queries accurately and promptly.
  • Platform Improvement: Technical analysis to enhance the user experience.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Responsible Gaming: To identify problematic gaming behaviour and provide the necessary support.

We never sell your information to third parties for marketing purposes without your consent.

3 Data Disclosure & Third Parties

djbet may share your information with third parties in certain circumstances. Such sharing is always limited, purpose-specific, and done in a secure manner:

A. Payment Processors

Financial information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and associated banking partners. These third parties operate independently under their own privacy policies.

B. Technology and Infrastructure Partners

Trusted technology partners are given limited access for platform hosting, cybersecurity, and technical support. These partners are obliged to use the information only for the specified purpose.

C. Legal Obligations

We may disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable laws. In such cases, we always provide the minimum necessary information.

4 Cookies & Tracking Technologies

The djbet website uses cookies and similar technologies. Cookies are small text files stored in your browser that help keep your session active.

The cookies we use:

  • Essential Cookies: For login sessions, security tokens, and core platform functionality.
  • Performance Cookies: Anonymous data collection to improve page load times and the user experience.
  • Preference Cookies: To remember your language and display preferences.

You can disable cookies from your browser settings, though doing so may limit some platform features.

5 Data Security Measures

The security of your information is one of djbet's highest priorities. We apply industry-best technical and organisational security measures:

  • SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Encrypted Storage: Sensitive information is stored in encrypted form on secure servers.
  • Access Controls: Only authorised personnel have limited access to the information they need.
  • Regular Security Audits: Routine system audits are conducted to identify vulnerabilities.
  • Firewall & Intrusion Detection: Advanced technologies are always active to prevent unauthorised access.

Complete security on the internet cannot be guaranteed. While we provide the highest level of protection, we ask you to use a strong password and keep your login details confidential.

6 Data Retention Period

djbet retains your information for as long as necessary to provide the service and to meet legal obligations.

Even after an account is closed, certain information may be retained for a defined period for the following reasons:

  • Records of financial transactions and account statements
  • Information required for fraud or dispute investigations
  • Information required to comply with applicable laws and regulations

Once the defined retention period expires, information is securely and permanently deleted or anonymised.

7 Your Rights & Controls

You have certain important rights over your personal information. djbet respects these rights:

A. Right to Access

You can find out at any time what information we hold about you. Contact us to receive a copy of that information.

B. Right to Rectification

You have the full right to request correction of any inaccuracies in your information. Updates can be made through account settings or via the support team.

C. Right to Erasure

In certain circumstances you may request that your information be deleted. However, information retained due to legal obligations or legitimate business reasons may not be erasable.

D. Right to Withdraw Consent

You may withdraw from consent-based data processing at any time. However, processing carried out before the withdrawal remains lawful.

To exercise these rights, contact our support team: [email protected]

8 Protection of Minors

djbet strictly does not provide services to anyone under the age of 21. We do not knowingly collect information from anyone under the age of 21.

Age verification is mandatory at account registration. If an account is found to belong to a minor, it will be closed immediately and all associated information will be deleted.

9 International Data Transfers

djbet's technology infrastructure may operate on servers located in multiple countries. If your information is transferred outside Bangladesh, this is done with the following assurances:

  • Adequate data protection standards exist at the destination
  • A legally binding agreement has been executed with the receiving party
  • The data protection standard is equivalent to or higher than this Policy

10 Policy Changes

djbet reserves the right to update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the Policy will be changed.
  • For significant changes, a notification will be sent to your registered email.
  • Continuing to use the platform after an update will be considered acceptance of the new Policy.

We recommend that you review this page regularly and stay informed of any changes.

11 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our support team:

We will review your request and respond as soon as possible. djbet is always committed to your privacy and to protecting your information.